Troubleshooting Windows 10 Intune Policy Failures

Quick brain dump today. One of our customers recently reached out with an issue where a policy for Windows 10 wasn’t applying correctly, and we were returning a very unhelpful error message “-2016281112 Remediation failed”. Unfortunately, the Remediation failed error message is all that is returned by the client when we issue the SET command…

Android 7 (Nougat) Removes Remote Password Reset

It’s fairly well known across the mobile/MDM industry that Google removed support for resetting an Android 7 devices passcode/password from within a Device Administrator granted app. But for whatever reason, Google has not documented this change particularly clearly. So here it is! For any Android Nougat device, the only way to reset a device password/passcode…

“Discovered apps” node in Microsoft Intune on Azure console

In the new Microsoft Intune on Azure administration console, there is a new “Discovered apps” node available for each MDM enrolled device. There’s been some recent confusion around what we should expect to see in here. The Discovered apps node is a direct reflection of the devices discovered apps at the last Hardware Inventory time….

Intune on Azure Migration Blocker Guidance

A couple of months back, the Intune Support team posted a list of technical blockers that may result in a delay for your Intune tenant to be migrated to the Intune on Azure portal. https://blogs.technet.microsoft.com/intunesupport/2017/03/17/intune-migration-blockers-for-grouping-targeting/ The blog post has been very popular, as many customers were not aware of configuration issues causing delays in migration….

Enrolling a Mac into Microsoft Intune

Mac management with Intune is something that I’m asked about fairly regularly. While our support today (at time of post) is limited, it’s very simple to offer this to your users. For those without a Mac handy, I wanted to show you the enrollment process for a Mac device. Firstly, you need to make sure…

Choose between Microsoft Intune standalone and hybrid

When speaking with customers and partners, the most common discussions is around choosing Intune standalone (cloud only) or hybrid (ConfigMgr). It’s an important decision, as it’s not particularly easy to change your mind once device deployment has begun. We’ve recently published a TechNet article that aims to make your decision easier. The document includes an…

Australian Apple Device Enrollment Program (DEP) reseller ID’s

Hi Aussie MDM admins! I thought it would be handy to put together a list of Authorized Apple DEP resellers, and their DEP reseller ID’s. If you know of anymore, or need me to update/fix any of the list items below, please use the comments below! Matt Reseller Apple DEP reseller ID Link Telstra 1A586DA0…

Microsoft Intune Co-existence with MDM for Office 365

In mid-November 2015, we released a service update to Microsoft Intune. It was a massive update for us, and included a huge amount of new features. You can view the announcement post here. One of the features announced has gone a little under the radar, and that’s co-existence with MDM for Office 365 You can…